FAQs
Welcome to The Ellis Apartments - we’re excited you’re considering making our community your next home! This FAQ guide was created to walk you through the application process with ease, answering common questions about qualifications, required documents, fees, and timelines. At RADCO Living, we believe that finding your home should be a clear and stress-free experience. From your first inquiry to your move-in day, our team is here to support you every step of the way—ensuring a smooth, transparent, and welcoming process from start to finish.
Frequently Asked Questions
Is renter's insurance required?
Yes, renter’s insurance is required. Residents must add the management company as an “additional interested party” on their insurance policy. Contact the leasing team for more information.
Can I pay my rent online?
Yes! You will be provided a login to the RentCafe Resident Portal where you can pay your rent.
Is the community pet friendly? What are the deposits / fees for pets?
Yes, our community welcomes your furry friend! There is a one-time non-refundable of $300.00 per pet with a limit of 2 pets per apartment home. While we love all animals, certain breeds are restricted. These include: Tosa Inu/Ken, American Bandogge, Cane Corso, Rottweiler, Doberman, Pit Bull, Bull Terrier, Staffordshire Terrier, Dogo Argentino, Boer Boel, Gull Dong, Basenji, Mastiff, Perro de Presa Canario, Fila Brasiliero, Wolf Hybrid, Caucasian Oucharka, Alaskan Malamutes, Kangal, German Shepherd, Shepherd, Chow, Spitz, Akita, Reptiles, Rabbits, and Pot-Bellied Pigs. Mixed breeds containing these bloodlines are also restricted.
What is the security deposit?
Security deposits vary based on application acceptance.
Are utilities included in the rent?
Utilities are not included in the monthly rent. Residents are responsible for all utilities. Additional monthly fees apply.
Is parking included?
Parking is first come, first serve with no fees.
What documents are needed to apply for an apartment?
When you are ready to apply, please have the following documents for a smoother application process: U.S. Government issued Photo ID (drivers license or passport) and proof of employment such as paycheck stubs or an official offer letter. A rental, criminal, and background check will be processed through a 3rd party agency.
What is the income requirement? (2X the rent, 3X the rent?)
To lease an apartment home, your gross monthly income must be 2.5x the monthly rent. For example: the apartment home you’d like to lease is $1000.00 per month. To satisfy the income portion of the application, your proof of income must show a monthly gross income of $2500.00.